Frequently Asked Questions
What types of flowers do you offer?
We offer a variety of luxurious floral arrangements designed to suit any occasion. Our collection includes seasonal bouquets, custom orders, and special arrangements. Please browse our collection for the latest offerings.
How do I place an order?
You can easily place an order through our online store by selecting your desired arrangement, adding it to your cart, and completing the checkout process. For custom or bulk orders, please contact us directly via email.
Can I customize my flower arrangement?
Yes! We offer custom flower arrangements to suit your specific needs and preferences. Simply reach out to us via email with your request, and we'll work with you to create the perfect bouquet.
What is your return or refund policy?
We strive to provide the highest quality flowers. If there’s an issue with your order, please contact us within 24 hours of delivery, and we will work with you to resolve the issue. Unfortunately, we cannot offer refunds on perishable items, but we’ll make it right with a replacement or other solution.
Do you offer subscription services?
Yes, we offer flower subscriptions! You can schedule regular deliveries of fresh flowers to your home or office. Contact us for more details and to set up your subscription.
How can I contact Bloom in Grace?
For questions or special orders, feel free to email us or reach out via Instagram. We’re always here to help!
How far in advance should I place my order?
We recommend placing your order at least 3 days in advance to ensure everything is prepared to your satisfaction. If you need your arrangement on the same day, please contact us via email to check availability before placing your order.
Do I need to take care of the flowers after I receive them?
No, you don’t need to do anything! The flowers are ready to go when you receive them and come with water in the pot to keep them fresh. Just enjoy your beautiful arrangement without any extra effort!
How soon will I receive my order after placing it?
Once your order is placed, we will begin working on it right away. During checkout, you will have the option to select your preferred delivery date and time using our calendar feature. As soon as the arrangement is ready for delivery, we will send you an update to confirm when it’s on its way.
Can I cancel my order after it’s been placed?
Unfortunately, we do not accept cancellations once an order has been placed. Every arrangement is custom-made just for you, and we start preparing your flowers as soon as the order is received.
What is the latest time I can place an order for same-day delivery?
Orders for same-day delivery must be placed before 12 PM. Please reach out to use first to confirm that same day delivery is an option. Orders placed between 7 PM and 8 PM may still be processed, but delivery will occur the next day.
What is the subscription service?
Our subscription service allows you to receive beautiful floral arrangements, vases, boxes, and more on a recurring basis. You can choose from a variety of products and have them delivered to your doorstep every month or bi-weekly.
How does the subscription process work?
When you fill out our subscription form, you provide all the necessary details about the products or services you’d like on a recurring basis. Once we receive your submission, we’ll create a personalized invoice for your subscription.
When will I receive my invoice for subscriptions
You’ll receive your invoice via email within 48-72 hours after you submit the form. The email will include details about your selected subscription plan and payment instructions.
What is the cancellation policy for subscriptions?
To ensure we can properly adjust our scheduling and resources, all subscription cancellations must be requested at least 7 days in advance of the next scheduled payment or delivery. If the cancellation request is made less than 7 days before, the upcoming delivery will proceed as planned, and the cancellation will take effect for the following cycle.
Explore Our Collection
Elevate any occasion with our stunning floral arrangements. Whether you're looking for a classic bouquet or something uniquely luxurious, our collection has the perfect flowers to make your moment unforgettable. Shop now and bring beauty into your life!